Modern States gives approved educators a direct view into how their learners are progressing — enrolled courses, coursework completion, quiz performance, and activity in the platform.
This article is for educators, school staff, and auditors who have been approved to view learner progress in Modern States.
Before you start
You will only see learner data if both of the following are true:
- The learner has approved your auditor request. Educators see only the learners who have approved them. See How to Request an Auditee.
- You have two-factor authentication enabled on your account. See Two-Factor Authentication (2FA): A Guide for Educators.
If your view is empty, one of these two steps is almost always the reason.
Two ways to view learner progress
| Use this | When you want to | Where to find it |
| My Students widget | Check a single learner quickly | Your homepage |
| Auditors Dashboard | Review your full caseload, or drill into course and module detail | Click Analytics in the blue navigation bar at the top of the page |
The My Students widget
From the “My Students” widget on your homepage, you can view:
- Enrolled courses for each learner
- Progress details including grades, quizzes, and content viewed
- Course access and system activity, so you can see whether a learner is actively working
The Auditors Dashboard
The Auditors Dashboard has four data pages. They are designed to be used in order — start broad, then drill down.
| Page | What it shows |
| Progress Summary | Your full caseload at a glance: how many learners you have, and how far they have moved through each course from enrollment to voucher approval |
| Course Deep Dive | One course at a time, learner by learner, across every module. Switch between content completion, quiz performance, and time in content |
| Module Deep Dive | One module at a time, down to individual content items, with completion dates and time spent |
| Learner Summary | Counts only, with no learner names: institution, graduation year, age group, and how learners heard about Modern States |
Narrowing what you see
Both the milestone filters and the expandable control panel at the top of each page let you focus on a specific group — for example, learners who attempted a final exam but have not yet passed it. Filters include course access, course start, final exam attempt, final exam pass, and voucher request, along with age group, institution, graduation year, and course version.
If your numbers look wrong, reset your filters before anything else. A filter left on from an earlier session is the most common cause of unexpected results.
How current is the data
Dashboard data refreshes on a daily schedule. It is not live. A quiz a learner finishes this afternoon will typically appear the following day.
Every dashboard page shows a Data Last Updated (ET) timestamp in the upper left. Check it to see exactly how current your view is before concluding that a learner has not been working.
Which learners appear
By default, the dashboard shows only enrollments active in the current school year, which runs from July 16 to July 15. An enrollment counts as active if, during that period, the learner enrolled in a course, completed a content item, or submitted a quiz or final exam.
To include learners who have not engaged during the current school year, set Course Enrollment Status in Current School Year to “All.”
Why a learner may not appear
Work through these in order:
- They have not approved your auditor request yet. Ask them to log in and approve it.
- They had not created an account when you sent the request. Resend the request.
- Their enrollment is not active in the current school year. Set Course Enrollment Status to “All.”
- The data has not refreshed yet. Check the Data Last Updated timestamp.
- Your access was cleared by the annual auditor reset. Learners are prompted to re-approve at their next login.
If a learner is still missing after all five, contact us using the link below.
What you cannot see
- Personal account information beyond what the learner approved for auditing
- CLEP exam registrations, scores, or results — these are held by College Board, not Modern States
- Any learner who has not approved your auditor request
Related articles
- How to Request an Auditee — start here if no learners are listed
- Two-Factor Authentication (2FA): A Guide for Educators
- Educators: Getting Started with Auditor Access
- Modern States Journey: A Guide for Auditors
Support and Resources
Click here for our knowledge base
Click here for further assistance
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